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Last updated: October 27, 2026

Browse documentation · Have Chetty make a phone call

Have Chetty make a phone call

Chetty can ring a real phone, say what you ask it to say and bring back a transcript of the conversation. It saves a walk to the phone when you need to confirm a meeting or check a detail.

Warning: These are real calls. The phone may ring within seconds and a call already placed cannot be cancelled or undone.

Before you start

  • Your administrator must allow calls for your account. When Chetty says it cannot call, ask for it.
  • Have the number ready in international form with a plus sign, such as +420123456789.
  • Make sure the person gave you the number, or asked for the call. Never guess a number.

Ask for the call

  1. Tell Chetty whom to call, what to find out or say, and how the other person should be addressed.
  2. Add the first sentence it should say when the phone is answered.
  3. Send the request. Chetty calls and waits until the call ends, usually tens of seconds.
  4. Read the outcome and the transcript Chetty brings back.

One request makes one call. Chetty never redials on its own.

What Chetty needs to know

  • The number, in international form. A number in a local form is refused before anything is dialled.
  • What to say and ask, in the language the person speaks. Write it as an instruction: "ask whether the meeting on Thursday at nine still holds and whether the room is booked."
  • The first sentence, for example: "Good morning, I am calling on behalf of the Novák office." Without it, the phone service opens the call in its own way.
  • What to do when nobody answers or the person is unsure.

When a call fails or is limited

  • The service refused the request or could not be reached. No call was placed. Try again later, or tell your administrator.
  • The outcome is unknown. The call may already have happened. Do not repeat it; check with the person first.
  • The call was refused before dialling. The number is not in international form, or the instructions are too long. Shorten them and try again.
  • The hourly limit is reached. Only a set number of calls may start within an hour. Chetty says roughly when the next one will be allowed.

Records of calls

Before dialling, Chetty records who asked, in which conversation, the number and the instructions. A call refused before dialling, such as a wrong number, is not recorded; a failed or uncertain one is, and it counts towards the hourly limit. Deleting the account removes its call records.